A Suite Journey Hero
Experience Extraordinary Suite Stays
Enjoy exclusive privileges during your stay in Deluxe suites and above, including a personal chauffeur and access to a luxurious car for up to 5 hours per day, excluding the date of departure. Revel in the Café Royal experience with 24-hour butler service and a range of amenities throughout your stay.
Extraordinary Suite Inclusions for Deluxe Suites and Above
What's Included in Your Suite Stay
- A private chauffeur driven Mercedes-Benz S-Class sedan or V-Class minivan for your exclusive use daily (up to 5 hours, excluding the day of departure)
- Your choice of one of the following bespoke Café Royal experience:
- Three-course dinner for two prepared by our Executive Chef and served in the privacy of your suite (Once per stay)
- A personalised bar set up in your suite upon arrival
- A 60-minute Akasha massage of your choice for two (once per stay)
- Royal Nanny approved Children’s Trunk featuring games, activities and more
- Butler Service – 24 hours per day
- Laundered Luggage Service by TUMI
- Unpacking and packing service
- Welcome amenity crafted by World’s Best Pastry Chef Albert Adrià
- A bottle of champagne on arrival
- Fresh floral arrangement by Jamie Aston
- Garment pressing for up to two items per stay
- Shoeshine service
- Selection of fresh fruits
- Akasha spa credit of £75 per stay
For all stays in Club, Celestine and Tudor Suites, the following is included:
- Your choice of one of the following:
- Chauffeur Driven Rolls Royce for your exclusive use daily (up to 5 hours, excluding the day of departure).
- Self-drive Supercar during your stay. Choose from a Bentley Continental GT Cabriolet, Porsche 911 Turbo or Aston Martin DB11
- Your choice of one of the following bespoke Café Royal experience:
- Three-course dinner for two prepared by our Executive Chef and served in the privacy of your suite (once per stay)
- A personalised bar set up in your suite upon arrival
- A 60-minute Akasha massage of your choice for two (once per stay)
- Royal Nanny approved Children’s Trunk featuring games, activities and more
- Butler Service – 24 hours per day
- Laundered Luggage Service by TUMI
- Unpacking and packing service
- Welcome amenity crafted by World’s Best Pastry Chef Albert Adrià
- A bottle of champagne on arrival
- Fresh floral arrangement by Jamie Aston
- Garment pressing for up to two items per stay
- Shoeshine service
- Selection of fresh fruits
- Guaranteed early check-in
- Akasha spa credit of £75 per stay
For all stays in Royal, Presidential Suites and Dome Penthouse the following is included:
- Your choice of one of the following:
- Chauffeur Driven Rolls Royce for your exclusive use daily(up to 5 hours, excluding the day of departure).
- Self-drive Supercar during your stay. Choose from a Ferrari 488, Lamborghini Urus, Bentley Continental GT Cabriolet, Porsche 911 Turbo or Aston Martin DB11
- Your choice of one of the following bespoke Café Royal experience:
- Three-course dinner for two prepared by our Executive Chef and served in the privacy of your suite (once per stay)
- A personalised bar set up in your suite upon arrival
- A 60-minute Akasha massage of your choice for two (once per stay)
- Royal Nanny approved Children’s Trunk featuring games, activities and more
- Butler Service – 24 hours per day
- Laundered Luggage Service by TUMI
- Unpacking and packing service
- Welcome amenity crafted by World’s Best Pastry Chef Albert Adrià
- A bottle of champagne on arrival
- Fresh floral arrangement by Jamie Aston
- Garment pressing for up to two items per stay
- Shoeshine service
- Selection of fresh fruits
- Guaranteed early check-in
- Akasha spa credit of £75 per stay
Availability
- Suite inclusions are available when booking direct.
- Available for new bookings only, as of Thursday August 1st 2024
- 24-hours’ notice is required to book the chauffer service, supercar, massage, personal bar setup, royal nanny trunks.
- 48-hours’ notice for the private dinner.
- Available when the above-mentioned room types are booked. Does not apply to complimentary upgrades from lower room types.
- Should the guest wish to reserve their personal chauffeur car, then confirmation must be provided at least 24 hours prior to the required start time.
- Rates in our booking engine are based on double occupancy and are quoted inclusive of 20% VAT. Rates are subject to 5% discretionary service charge
- The private chauffeur service are only applicable from Deluxe Suite stays and higher.
- The chauffer service is included for all days of the stay except for the day of departure.
- We will always provide an electric or hybrid vehicle where available, unless a petrol or diesel model is specifically requested.
- Inclusions which occur once per stay are not applicable for consecutive bookings.
- 24-hours’ notice is required to book the chauffeur service
- The personal bar setup and Akasha treatments are available once per stay and require 24 hours notice
- The private dinner is available once per stay and requires 48 hours notice.
- Only one Royal Nanny Trunk is available per stay.
- For the self-drive supercar a £5,000 security deposit will need to be taken at the time of booking, which is returned after 15 days upon satisfactory return of the vehicle. The guest must have a valid driving license and be 25 years of age or older.
- Laundered Luggage Service limited to a maximum of 3 pieces of luggage per stay.
- The suite inclusions do not apply to ‘Two bedroom Family Room’ Stays.
