Press Offices
Hotel Café Royal - Direct Enquires
Press Office
[email protected]
+44 (0) 20 7406 3333
United Kingdom
Grifco
50 Union Street
London SE1 1TD
Clare Copperwheat
[email protected]
+ 44 (0) 207 751 8012
+ 44 (0) 788 062 2054
North America
J/PR 530 Seventh Avenue, 502 New York, NY 10018
Kristen Kelleher [email protected] +516 880 4015
Brazil and Mexico
Luxe Latam
Bronson Soares
[email protected]
+1 (808) 469 1889
Germany, Switzerland and Austria
segara Kommunikation Harmatinger Str. 2 81377 Munich, Germany
Rena Haliassos [email protected] +49 89 552 797 60
Elena Eble [email protected] +49 89 552 797 60
Middle East
PRCO Office 602 48 Burj Gate Burj Area, Dubai, UAE
Lisa Quack [email protected]
T: +971 4 3828900Alex Dilling
Awards & Accolades
Condé Nast Traveller Readers’ Choice Awards
- Best Readers’ Choice Awards 2019 – #4 in Top 40 Hotels in London
- Best Readers’ Choice Awards 2021 – #22 in Top 40 Hotels in London
- Best Readers’ Choice Awards 2023 – #7 in Top 30 Hotels in London
Travel & Leisure World’s Best Awards
- #2 in The Top 10 London Hotels in 2020
- #27 in The Top 100 World’s Best Hotels 2022
- #4 in the Top 10 London Hotels in 2023
- #15 in the Top 15 City Hotels in Europe 2023
- #7 in the Top 30 Favourite Hotels in Europe 2024
- #4 in the Top 10 Favourite Hotels in London 2024
TripAdvisor
- Akasha Holistic Wellbeing #5 of 900 Spas & Wellness in London 2022
- Akasha Holistic Wellbeing – 2022 Certificate of Excellence
- Green Bar – 2022 Certificate of Excellence
- Afternoon Tea at Café Royal – 2022 Certificate of Excellence
- Cakes & Bubbles – 2022 Certificate of Excellence
- Hotel Café Royal – 2022 Certificate of Excellence
- Hotel Café Royal Traveller’s Choice Awards 2023 – Best of the Best
- Green Bar #3 of 545 Bars & Pubs in London 2023
- Cakes & Bubbles #1 of 522 Dessert Restaurants in London 2023
World Spa Awards
- Winner – England’s Best Hotel Spa 2023
Good Spa Guide
- Finalist – Best Hotel Spa 2023
- Finalist – Best Spa in London 2023
Forbes
- 4 star Verified Luxury in Forbes Travel Guide
AA Red Star Hotels
AA Red Star Hotel Certificate for 2023-24
U.S News & World Report’s 2024 Best Hotels
- #14 best hotel in Europe
- #5 best hotel in London
Luxury Lifestyle Awards
- The Best Luxury Hotel in London & Best Luxury Bar in London 2019
Media FAQs
At Hotel Café Royal, we encourage guests to capture their experiences in photo or video form for their own personal and / or social media use. However, our first priority will always be the experience, safety and privacy of our guests. We are experiencing an increase in the number commercial shoot requests and as a result we have a policy against the use of any of our facilities for unauthorised professional and / or commercial photography or videography. Kindly note that professional or commercial photographers or videographers undertaking an unauthorised shoot and who are not guests of the hotel, will be asked to leave the hotel premises immediately.
Guests may shoot non-commercial photography or video for their own personal use in their guest room or suite or in public areas of the hotel but must respect the privacy and well-being of other guests in the hotel.
Requests to use any area of the hotel as a location for commercial photo-shoots or filming as well as special occasion / wedding shoots should be directed to the marketing department. These photo / video shoots are subjected to location fees and require organisation so that we minimise any disruption to our guests. For photo / video shoot requests, please contact the marketing department via [email protected].
Commercial photography or videography will only be permitted if the hotel management has given their express permission prior to the shoot taking place. All photography or videography requests will be reviewed and approved based on occupancy, availability and suitability of content.