Offers Terms and Conditions
Explore our exclusive offers, each meticulously crafted to provide you with an exceptional experience. To learn more about the terms and conditions of each offer, simply select the one that captures your attention. Should you require any assistance, our reservations team is readily available to help.
Hotel Offers
- Availability
- This offer is available from December 24th to 26th 2024
- Rate, Tax and Service Charge
- Rates are quoted on inclusive of 20% VAT and are subject to 5% discretionary service charge.
- Offer Conditions
- Christmas Stocking for Adults and Children
- English breakfast every day
- A visit from Santa Claus is only on Christmas Day for the Children
- The horse drawn carriage ride is available for 30 mins and need to be booked in advanced on a first come, first serve basis
- Not combinable with any other package or promotion.
- Cancellation Policy
- Bookings may be cancelled free of charge up to 48 hours in advance of stay, cancellations thereafter or no shows will incur a cancellation fee equal one night accommodation.
- Availability
- Offer subject to availability, and is available from December 30th 2024 – January 2nd 2025
- Rate, Tax and Service Charge
- Best available rates in our booking engine are based on double occupancy and are quoted inclusive of 20% VAT. Rates are subject to 5% discretionary service charge.
- Offer Conditions
- Offer may not be used in conjunction with other offers or negotiated rates.
- English Breakfast for two included within the rate
- Bottle of Champagne included on arrival
- Includes New Year’s Eve Dinner for two in the Grill Room
- Guaranteed late check-out until 4pm
- Cancellation Policy
- Cancellations are possible free of charge up to 72 hours before check in on direct bookings. In case of a no show or late cancellation a 100% charge of the first nights rate will apply.
- Availability
- Offer subject to availability, blackout dates apply. Valid until 31st August
- Rate, Tax and Service Charge
- Rates in our booking engine are based on double occupancy and are quoted inclusive of 20% VAT. Rates are subject to 5% discretionary service charge.
- Availability
- Offer subject to availability, blackout dates apply
- Rate, Tax and Service Charge
- Rates in our booking engine are based on double occupancy and are quoted inclusive of 20% VAT. Rates are subject to 5% discretionary service charge.
- Offer Conditions
- Valid until March 31st 2025
- Availability
- Offer subject to availability, blackout dates apply
- Rate, Tax and Service Charge
- Best available rates in our booking engine are based on double occupancy and are quoted inclusive of 20% VAT. Rates are subject to 5% discretionary service charge.
- Length of Stay
- Three nights must be booked in succession. Minimum length of stay is three nights, if a stay is shortened the rates will change to the best flexible rate.
- Offer Conditions
- Offer may not be used in conjunction with other offers or negotiated rates.
- Cancellation Policy
- Cancellations are possible free of charge up to 24 hours before check in on direct bookings. In case of a no show or late cancellation a 100% charge of the first nights rate will apply.
- Availability
- Offer is available for stays from Thursday to Monday and is subject to availability. Offer is available from Deluxe Room up to the Oscar Suite.
- Rate, Tax and Service Charge
- Rates are based on a Deluxe Room with double occupancy and quoted inclusive of 20% VAT per room per night Rates are subject to 5% discretionary service charge.
- Length of Stay
- A minimum length of stay of one night with a maximum of three nights from Thursday to Sunday.
- Offer Conditions
- Offer may not be used in conjunction with other offers or negotiated rates.
- Early check-in and late check-out are subject to availability and arrival time needs to be communicated at time of booking.
- Cancellation Policy
- Cancellations are free of charge up to 2:00pm 24 hours prior to check-in, In case of a no show or late cancellation a 100% charge of the first nights rate will apply.
- Breakfast
- Breakfast is served in the hotel restaurant, a tray charge may be applicable should you wish to order an in-room breakfast.
- Availability
- Offer is subject to availability. Blackout dates may apply.
- Offer available for Grand Deluxe Rooms, Junior Suites, Grand Junior Suites
- Rate, Tax and Service Charge
- Rates are per night including all taxes and based on two adults and two children up to 12 years of age. Rates are quoted inclusive of VAT and are subject to 5% discretionary service charge.
- Length of Stay
- This offer has no minimum length of stay.
- Offer Conditions
- Offer may not be used in conjunction with other offers or negotiated rates
- The pool at Akasha welcomes children under the guidance of an adult from the age of 5 to 16. This needs to be booked in advance. The Children’s hours at the pool are Monday to Friday 9:00am to 10:30am and 4:00pm to 5:30pm, Saturday and Sunday 9:00 to 11:00am and 4:00pm to 6:00pm.
- Please check with reservations before booking to confirm our activities are available during your stay.
- Book direct benefits are not applicable to this offer.
- Cancellation Policy
- Bookings may be cancelled up to 48 hours in advance, for cancellations after this time a cancellation fee of one night will apply.
- Availability
- This offer is available from the Deluxe Room up to the Oscar Suite.
- This offer is subject to availability and black out dates may apply.
- Rate, Tax and Service Charge
- Rates are quoted on a Deluxe Room inclusive of 20% VAT and are subject to 5% discretionary service charge.
- Length of Stay
- A minimum length of stay of 3 nights per hotel
- A minimum of two hotels must be booked to form The Grand Tour package.
- Must be booked at least 14 days in advance.
- Offer Conditions
- Local experiences are subject to change and availability.
- Not combinable with any other package or promotion.
- Availability
- This offer is available from the Deluxe Room and above
- This offer is subject to availability and black out dates may apply.
- Stay and treatments must be booked at least 48 hours in advance.
- Rate, Tax and Service Charge
- Rates are inclusive of 20% VAT and are subject to 5% discretionary service charge.
- Offer Conditions
- Maximum two people
- Spa credit of £120 per person is only valid on treatments at Akasha spa
- Not combinable with any other package or promotion.
- Cancellation Policy
- Bookings may be cancelled free of charge up to 7 days in advance of stay, cancellations thereafter or no shows will incur a cancellation fee equal one night accommodation.
- Availability
- This offer is available for suite bookings from Deluxe Suite and above.
- This offer is only available for direct bookings only.
- Rate, Tax and Service Charge
- Rates are inclusive of 20% VAT and are subject to 5% discretionary service charge.
- Offer Conditions
- Service is available for arrival to Hotel Café Royal only.
- *Deluxe suite and above eligible for a chauffeur-driven Rolls Royce or Mercedes-Benz for up to 5 hours per day.
- Pick-up address must be within the UK and 185-mile radius of Hotel Café Royal.
- Pick-up service only applicable to those in the UK.
- Must be booked 48 hours in advance of pick-up date and time.
- Not eligible for pick-up from airports/airport transfers or train stations – Airport transfers can be arranged separately with our concierge team.
- This offer is only applicable if guests choose not to avail themselves of the 5-hour daily chauffeur service on the day of their arrival.
- 24-hours’ notice is required to book the chauffer service, supercar, massage, personal bar setup, royal nanny trunks.
- 48-hours’ notice for the private dinner.
- The personal bar setup and Akasha treatments are available once per stay and require 24 hours notice
- The private dinner is available once per stay and requires 48 hours notice.
- Only one Royal Nanny Trunk is available per stay.
- Laundered Luggage Service limited to a maximum of 3 pieces of luggage per stay.
- The suite inclusions do not apply to ‘Two bedroom Family Room’ Stays.
- Cancellation Policy
- Bookings may be cancelled up to 24 hours in advance, for cancellations after this time a cancellation fee of one night will apply.
- Availability
- Offer subject to availability, blackout dates apply.
- Rate, Tax and Service Charge
- Rates are quoted inclusive of VAT and are subject to 5% discretionary service charge.
- Offer Conditions
- This offer must be prepaid at the time of reservation and is non-refundable. It may not be used in conjunction with other offers or negotiated rates.
- Dates may be changed subject to 72 hours notice prior to arrival.
- A member of our team will coordinate your stay inclusions.
- Please note that the seven-course tasting menu is available Tuesday to Saturday.
- Cancellation Policy
- No cancellation is allowed.
Akasha Offers
- Only available for bookings two nights or more
- Credit only available per stay
- Credit can only be redeemed on a 60 minute treatment or longer
- Credit is not applicable on products, classes or events
- Credit is non-transferrable
- Credit can not be redeemed for cash value
- This offer cannot be combined with any other offer, promotion or discount
- Spa treatments are subject to availability
- Monday to Thursday excluding Bank Holidays
- 60 mins Ultimate Aromatherapy Massage OR Facial
- 1 Fresh Fruit Juice of choice
- 90 mins access to facilities
- Cancellation up to 24 hours before with no charge
- Cancellation within 24 hours of treatment is chargeable in full
- Excluding Bank Holidays
- 30 mins Salt and Sugar Back Scrub
- 60 mins Aromatherapy Massage OR Facial
- Fruit platter to share
- 1 glass of Champagne each
- 90 mins access to facilities
- Cancellation up to 24 hours before with no charge
- Cancellation within 24 hours of treatment is chargeable in full
- Every day, excluding bank holidays
- 30 mins private jacuzzi
- 1 glass of Champagne each
- 90 mins access to facilities 60 mins Aromatherapy Massage AND 60 mins Aromatherapy Facial
- Fruit platter to share
- 1 glass of Champagne each
- 90 mins access to facilities
- Cancellation up to 24 hours before with no charge
- Cancellation within 24 hours of treatment is chargeable in full
